FAQ's
Do you have any questions? Contact us, we'd be happy to help.
For daily maintenance, tufted rugs can be easily cleaned using a vacuum cleaner or a damp cloth. For long-term care, we recommend getting a professional rug cleaning service every 3 years.
Our tufted rugs are highly durable and long-lasting because they are crafted from premium quality materials. Thanks to their sturdy construction tailored for daily use, you can safely enjoy them for many years.
Yes, our tufted rugs can be completely custom-designed just for you. We can personalize your rug based on your exact color, pattern, and size preferences. You can easily provide us with your special requests in the order note section at checkout.
Tufted rugs can be used in many spaces around the home, including living rooms, bedrooms, and children's rooms. They also provide a stylish and comfortable option for offices and studios.
Orders are generally completed within 10-15 days following design approval. While this timeframe may vary depending on our current order volume, we will keep you fully informed throughout the process. Our outlet (ready-to-ship) rugs are dispatched within 1-2 days.